SOP HubSOP HubConcourse · internal reference · live
One page per document, so nothing is a long scroll. Start with the DRI & Escalation Worksheet to see who owns what and who to escalate to, then open any SOP from the list below.
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All SOPs
Reviewer process for portal and document monitoring: due dates, submission method, new documents, and the PPA new document process.
Process for tracking pre-solicitation opportunities before Phase 2 or official RFP release, and moving records between statuses without duplication.
Email triage workflow with a Kirkland bid focus. Covers duplicate checks, data entry, document collection, and GSA eBuy handling.
How to register, update status, log OOO in advance, and use the Team Board, Daily Summary, and Concerns tabs.
How to collect tax exemption documentation for all Concourse customers using Airtable and Front, plus reply handling rules.